Customer Experience Scorecards: How to Give Them Teeth (Talk Show)
April 20 @ 11:00 AM - 11:30 AM
Scorecards are a great way to drive organizational adoption and accountability for customer experience success. Join this live conversation with Ingrid Lindberg (ChiefCustomer.com) and Lynn Hunsaker (ClearActionCX.com) to hear B2C and B2B views, respectively, of these experts who’ve led CX transformation as employees in complex, fast-paced companies.
Please post your questions in the online chat room at the start time: http://tinyurl.com/cem-show
Call-in: +1 724 444 7444
Call ID: 95742